Our Values
Our Values
The exciting tourism industry in which Black Rose Limos operates is, by its very nature, about people and service. Accordingly, our organisational values are a framework upon which we base our relationships with our customers and our teammates.
Professionalism
- At all times we act with integrity, providing a quality service, being reliable and responsible.
Ownership
- We will take responsibility for our customers’ needs and be accountable for delivering friendly and professional service at all times.
Originality
- We value the diverse range of talents and life experiences our people bring to Bay Tours, which help make every tour and excursion we take fresh and original.
Excellence
- We will strive for excellence and quality in everything we do and at every stage of our customers’ engagement with us.
Customer Service
- We will always seek to delight our customers by planning and delivering tours and excursions that exceed their expectations. Our service will be timely, responsive, engaging, and pro-active.
